FAQs

Got a question? We're here to help!

We've put together some answers to the questions you might have about Love Robe, Obie the Obelisk and shopping with us.

Who is Obie the Obelisk?

Obie is our lovable character inspired by the iconic red-and-white striped Robe Obelisk, which has stood proudly on the cliffs of Robe, South Australia, since the 1850s.

Obie is the star of our growing collection of fun souvenirs, gifts, toys and activities, all designed to celebrate the beautiful seaside town of Robe.

What is Love Robe?

Love Robe is a small, family-run Australian business inspired by our love of Robe, South Australia.

We create fun, colourful and unique gifts and souvenirs featuring Obie the Obelisk, along with other products celebrating the town and its beautiful surroundings.

Our aim is simple: to help everyone take a little piece of Robe home with them!

Where can I buy Obie the Obelisk products?

You can shop our full collection online at www.loverobe.au.

Selected products are also available from local retailers in Robe, South Australia.

Do you ship throughout Australia?

Yes! We offer shipping throughout Australia, so you can enjoy a little piece of Robe wherever you live.

Shipping costs are calculated at checkout.

How long will my order take to arrive?

We aim to pack and dispatch orders within 1–3 business days.

Delivery times vary depending on your location and the shipping service used. Please allow extra time during busy holiday periods.

Can I track my order?

Where tracking is available, you'll receive tracking details by email once your order has been dispatched.

Do you offer international shipping?

At present, our standard shipping information covers deliveries within Australia.

If you're based overseas and would love to order some Obie goodies, please contact us to discuss possible shipping options.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible.

We'll do our best to help, but once an order has been dispatched, changes or cancellations may no longer be possible.

What happens if my order arrives damaged?

We take great care when packing your goodies, but occasionally things can go wrong during delivery.

If your order arrives damaged or there's a problem with your purchase, please contact us with your order number and photos of the item and packaging.

We'll work with you to put things right in accordance with your rights under Australian Consumer Law.

Do you accept returns or exchanges?

We want you to love your Obie goodies!

If there's a problem with your purchase, please get in touch so we can help.

Are Obie products suitable for children?

Many of our Obie products are designed with children and families in mind, but suitability varies depending on the product and the age of your child.

Please check individual product descriptions for recommended ages and any safety information, particularly for toys and products containing small parts.

Do you sell gifts and souvenirs for adults too?

Absolutely! Obie isn't just for kids!

From jigsaw puzzles and mugs to magnets, homewares and other keepsakes, we've got plenty of fun ways for grown-ups to celebrate their love of Robe too.

Do you offer wholesale?

We love working with local businesses!

If you own a gift shop, boutique or other retail business and are interested in stocking our Love Robe or Obie the Obelisk products, we'd love to hear from you.

Please get in touch to discuss wholesale opportunities.

Will you be adding more products?

Definitely!

We're always dreaming up new ideas and adding exciting products to the Love Robe collection.

Keep an eye on our website and social media pages to see what Obie gets up to next!

How can I stay up to date with Love Robe?

How can I contact you?

We'd love to hear from you!

Whether you have a question about an order, a product or simply want to say hello, please get in touch through the Contact Us page on our website.

Thank you for supporting Love Robe and our little family business. We hope Obie brings a smile to your face and a little piece of Robe into your home!